Senior Product Designer – Freethinking iOCO

• Driving UX/UI strategy across E-Toyota One, a dealer-fulfilled e-commerce platform
• Led development of a scalable design system supporting multiple product streams
• Partnering with product, engineering, and operational stakeholders
• Delivering prototypes and interaction models to validate design decisions
• Supporting cross-platform alignment across Kinto and MyToyota ecosystems
• Contributing to workflow optimisation across fulfilment and logistics experiences

UX Team Lead – Preservica

• Defined and drove UX strategy across product initiatives
• Led experience improvements for UX2 and Members’ Portal
• Mentored UI and technical designers
• Strengthened usability, consistency, and delivery quality
• Collaborated with global product and engineering teams

Senior UX Designer – Investec Bank

• Translated business objectives and user needs into design strategies
• Conducted research, behavioural testing, and insight generation
• Facilitated stakeholder alignment and discovery workshops
• Designed multi-platform digital experiences
• Developed prototypes to reduce product and delivery risk
• Collaborated closely with architects and development teams
• Contributed to Experience Design team direction and best practices

Senior UI / UX Consultant – Altron Karabina

• Delivered UX/UI solutions across enterprise platforms
• Supported pre-sales and solution design engagements
• Conducted user research and optimisation initiatives
• Led interface and interaction design delivery

Senior Designer, Electronic Media & Marketing – Proudly SA Campaign

• Led redesign and management of digital platforms
• Delivered digital engagement initiatives
• Designed digital communications and campaigns

Lead Designer / Production Manager – CJ Interactive – Which? Magazine

• Delivered multi-channel design solutions
• Supported operational workflows
• Mentored junior designers

LEADERSHIP & STRATEGIC CAPABILITIES

• Design Strategy & Vision
• Team Mentorship & Capability Development
• Design Systems & Scalability
• Product & UX Strategy
• Cross-Functional Leadership
• Stakeholder & Executive Engagement
• Experience Quality & Consistency
• User Research & Insight Translation
• Agile Product Delivery

SELECTED LEADERSHIP HIGHLIGHTS

• Led design system development supporting product scalability
• Defined UX strategy across SaaS and enterprise platforms
• Mentored designers and strengthened UX delivery standards
• Facilitated stakeholder workshops to drive alignment and consensus
• Improved usability and experience consistency across complex systems
• Extensive collaboration with product & engineering leadership